Lid van de Nederlandse Vereninging van Postzegelhandelaren Kloek Postzegelhandel :: More than 60 years a business of trust Lid van de Nederlandse Vereninging van Postzegelhandelaren

Conditions of Use

Terms and conditions of sale.

1. Ordering stamps or other supplies with Stamp shop 'Kloek' binds the client to accepting these terms and conditions of sale. Once an order is placed on the site, you close a binding contract. All information on the site is viable for law.

2. Payment in advance; shipment is within a week after receipt of payment.

3. Client's contribution in the shipping cost is 5.95 euro for a registered and insured shipment, or is free registered and insured with order totals above 295 euro. Shipments that are opened or damaged should be refused. Once the shipment accepted, ‘Kloek’ can no longer be held responsible for damages or theft during transport.

4. ‘Kloek’ has the right to refuse shipment to certain countries if safe and secure shipment is not guaranteed according to ‘Kloek’. The list of countries to which we ship can be consulted on the site.

5. Several defence mechanisms have been implemented to insure that stamps or items that are no longer in stock, no longer can be ordered via the site. If in any way out of stock items would be ordered and paid via the website, we will refund.

6. When bank transfer is selected for the payment of an order is selected, we expect this amount to be on our account within 7 calendar days. Payments that reach us later will not be entitled for the 10 % surplus if the items should appear out of stock. We reserve the right to publish the data of customers who do not pay.

7. All stamps and other items will be described and pictured to our best ability. The guaranty for the state of the stamps is only for these items where we made no reservation concerning the state in the description.

8. All items and stamps are genuine, except for those that are marked as fake or those where we made a reserve mentioning.

9. Collections, stocks and lots are sold in the state they are at the moment of sale. No complaints are possible here.

10. Only the courts of Brussels (Belgium) are authorized in the case of a juridical dispute.

11. Kloekbv is registered by the Chamber of Commerce in Amsterdam, under number 33059155. VAT number: NL003410614B01.


A lot of attention is paid to the quality of the material we deliver. But of course, it is always possible that we overlooked something. Therefore we maintain the rule that defected stamps are replaced or credited if no longer in stock. This guarantee is extended to every item bought on our site.

To avoid any misuse of this guarantee, every third shipment that leaves our offices is photocopied.

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